As a result of technology advances across mobile and landline services, the telecoms landscape has been drastically changed over the past couple of years. This has meant that the decisions and priorities facing businesses have changed too.
The three biggest changes that you need to know about are:
1. The ISDN switch-off
Openreach’s digital telephone network, known as ISDN, has been the backbone of UK businesses since the 1980s and in the last decade has slowly been replaced by newer, more secure and cost-effective VoIP services. Over 50% of businesses have made the move to VoIP technologies and as a result, Openreach will be switching off the ISDN network in 2025, and will no longer be installing ISDN circuits at the end of this year.
This means that any businesses on traditional ISDN services need to consider moving to VoIP technology before then.
The great news is that businesses will be looking to cut their costs as much as 68%, whilst adding a whole range of new features and benefits, not available on ISDN, by moving to these new technologies.
2. The Gigabit Revolution – Ultrafast Broadband
Only 4% of UK premises in the UK have access to pure fibre broadband speeds and we rank 27 in the World for access to fibre. The Government has committed £30bn between now and 2033 to ensure every premise in the UK has access to ‘Gigabit-capable’ pure fibre broadband, with Ultrafast speeds – classed as over 100Mb - as a minimum.
They have committed £67m to the ‘Gigabit Voucher’ program which is giving small business a £2,500 voucher to cover the costs of connecting to Gigabit-capable services. These vouchers were launched in April 2018 and are available on a first come first served basis. At the current rate, the pot is expected to run dry by October this year.
3. Mobile Device Management
Mobile Device Management allows full control and visibility of your mobile devices and has been our fastest growing product of 2019.
Alongside the exponential growth in broadband speeds and provision, mobile devices have seen similar growth and development, and the new 5G network will be putting 500Mb speeds in our pocket. This means that apps, videos, and the vast majority of mobile services are also growing in size. One of the challenges facing a business owner is helping your staff realise just how much they are using, and more importantly, ensuring they are not running up excessive charges on their data. Our MDM solution allows you to monitor and control the mobiles you provide, giving you peace of mind that you won’t suffer from that nasty infliction, ‘bill shock’…
One of the biggest changes is that telecoms can no longer be viewed as a utility. With the growing number of options and solutions available it is important to make sure you have the right solution in place for your business.
Having been solely focused on helping businesses with their telecoms on a daily business since 2009, I am able to help businesses navigate all the telecom solutions available and help them decide on the best course of action.
Key areas I help businesses:
Improving slow or unreliable broadband
With services from 8Mb to 10Gb and Guaranteed Service Levels available for certain services, we can identify all technologies available at your specific location and provide the solution that best fits both your requirements and budget. Although these are not always aligned, we can typically advise on 2 or 3 different solutions allowing you to decide what is best for your business.
With the announcement of the switch-off of the ISDN network we can advise on the right time to make the move to the alternatives.
M2M and remote monitoring
M2M gives businesses the ability to remotely monitor devices they do not want to see nor touch. We can supply SIMs for a single device up to 100,000 with full portal management allowing you to keep track of all your devices.
We provide the full range of communication services and can work together to advise you on the best solution to match your budget and requirements. Please feel free to get in touch by phone or e-mail if you would like to see how we can help your business.