Business Advice & Tools From The Experts

We're here to help support businesses and to help you develop and reach your full potential

— Tom Stansfield - Business Ninja Founder, Sales and Marketing Professional
Popular Posts
Straight from the experts!
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  • February 18, 2019
    10 Ways to Build Your Leadership Confidence

    Even the most confident/able/fearless leaders amongst us have moments when we lose that certainty in ourselves. If you’re aiming to raise your game in business and create more impact, then you’ll need to find ways to overcome those bouts of self-doubt that we all get from time to time. Here is a list of my […]

    February 15, 2019
    Cultivating A Growth Mindset

    I’d really like to help cultivate the growth mindset that could bring some positive benefits to peoples lives. I’m a bit of a convert in this area, so please forgive my enthusiasm! In this article, we’ll start with some definitions and context around the mindset field of study. Then we’ll take a look at some of the benefits of having […]

  • November 16, 2018
    Starting A Business From Scratch

    Some Of The Facts According to the Office of National Statistics, more new businesses are being registered every year. This probably explains why their statistics show that even more businesses fail every year too. According to an article on Recruitment International 8 in 10 companies fail within their first year. The Telegraph indicates that half of UK start-ups fail within five […]

    October 7, 2018
    Business Strategy – Planning

    Thinking about the future direction of your business and your business strategy? Strategic planning is key to making the necessary decisions you’ll need to make to drive your business forward. It’s about identifying the corporate objectives for your business and planning actions to achieve those goals. If you haven’t done it already we would encourage […]

  • October 3, 2018
    The Customer Is King

    What’s Happened To Customer Service These Days? When I started working (all those years ago) my first role was as a customer service assistant. The premise behind my role was simple; to make sure we had stock on the shelves and to help customers with any inquiries. The result of which would be that the […]

    October 1, 2018
    Client Retention – Customer Service

    I’ve got some great stories about people or companies who seem to lack relatively simple customer service skills. Coming from a customer service and retail management background where I was responsible for a team of 17 people from a very young age it was ingrained in my team how important customer service was to ensure […]

The Business 
Ninja Story

Hi, I'm Tom! Welcome to The Business Ninja.

Throughout my career, I've gained extensive experience in Sales, Marketing and Customer Service, and I've learned a lot of lessons along the way. 

I started The Business Ninja as a platform for experts from different areas of business to share ideas, knowledge and contacts. My hope is that you can take some useful tips from our articles, and increase your skill set for your career.

One piece of advice - there's always more to learn. If you think you know it all already, you'll never make any progress!

Tom Stansfield

Sales & Marketing Director, Customer Service, Retail Manager
Sales, Marketing & Customer Service

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